Working with AI / 3 min read
Your AI Agent Is Not Your Cofounder
Use AI to compress the work, not to outsource judgment or customer evidence.
Your AI agent is available at 2 a.m., drafts quickly, and rarely challenges the premise of your fifth pivot. Convenient traits. Also the traits of an extremely accommodating autocomplete machine.
A cofounder shares responsibility, judgment, and consequences. An AI tool can help with work but cannot care whether a customer was harmed, a promise was dishonest, or a business decision was foolish. That responsibility remains with you.
Give it bounded work with observable results
Useful tasks have inputs, constraints, and checks. “Improve my startup” has none. “Draft three onboarding messages from these anonymized interview notes, without inventing claims, and identify what each asks the user to do” is a workable assignment.
For coding work, specify the behavior, the files or system involved, what must remain unchanged, and how success will be tested. Ask for a concrete example of the before-and-after flow. A passing test that simply repeats the implementation is less convincing than a test of the behavior you actually need.
Treat generated output as a draft until someone or something independently verifies it. Fluency is a presentation property, not an accuracy guarantee.
Separate acceleration from evidence
AI can summarize your customer notes. It cannot create customers by role-playing them. Ten generated personas agreeing with your idea are ten copies of an assumption wearing different hats.
If you ask a model to identify themes, require it to point to actual observations. Keep the original notes accessible. A theme mentioned by one enthusiastic interviewee and a pattern observed across five different workflows should not receive the same label.
Similarly, generated market estimates are hypotheses until checked against reliable sources. Generated testimonials are fiction. Keep them out of your product entirely.
Keep secrets and private data out of convenience workflows
Before handing a tool information, understand where it goes, what is retained, and who can access it. Remove customer identifiers when they are not necessary. Use a separate test environment with synthetic or explicitly consented data. Never paste production private keys into a prompt because setting up access feels tedious.
For actions with consequences, separate preparing the change from executing it. Review a migration against a test database before production. Inspect the recipients before sending a campaign. Confirm what an automation can modify and how it can be stopped.
A tool that can act quickly can make a mistake quickly. Narrow permissions are not an insult to its intelligence.
Example: using AI for onboarding research
You have notes from six founders who tried your budgeting tool. Ask the agent to extract moments where they got stuck, cite the corresponding anonymized note, and propose a test for each issue.
You review the original notes and discover that three people didn’t understand the date range. You implement one clearer label, test it with a real new user, and measure whether they can complete the first useful action without help.
The agent saved analysis time. The actual user supplied evidence. Your judgment connected the two. None of those roles is interchangeable.
Use a review ladder
Match review effort to the cost of an error:
- For throwaway brainstorms, scan for useful ideas and ignore the rest.
- For public copy, verify facts, claims, tone, and permissions.
- For application code, inspect the change and test user behavior and failure paths.
- For data migrations, access changes, and financial actions, rehearse, narrow authority, and require deliberate review.
When the task expands beyond the original scope, stop and reassess the boundaries. “It needed one more permission” is how a helpful assistant becomes a surprisingly expensive incident.
Use AI to make the work faster and your thinking more explicit. Don’t make it your board of directors. It has never had to explain a bad decision to the customer.
Your turn.
What happened when you tried this? Share your experience ↗